We’re here to help you find your perfect boots
Our team are standing by to answer any questions you may have. We’re looking forward to connecting with you!
The fastest way to get in touch is our virtual assist. It's located in the bottom right hand corner of your screen.
Ask us about:
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Sizing Advice
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Changing or Canceling your order
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Delivery, Returns and Exchanges
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Cleaning Advice
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Out of Stock Products
Our virtual assistant will gather your details and connect you to our email support, where our team is ready to assist you promptly!
We love hearing from you! If you’d rather give us a call, we’re always here to provide expert advice and help with any enquiry.
We want you to fall in love with your new boots, which is why we offer expert size and fit advice to help you find the perfect pair.
But don’t worry—if your beautiful boots don’t fit quite right, simply use the free returns label provided, and we’ll take care of the rest.
Please note, once boots have been worn outside, they become non-returnable. To ensure the perfect fit, we recommend double-checking before wearing them outdoors, as we can’t accept responsibility for fit or size once they’ve been used.
PHONE US
You can call us at
01886 888873
10am - 4.30pm Mon-Fri
EMAIL US
Our email is info@barebackfootwear.com
We’ll usually respond within 1 business day, Mon-Fri
VISIT US
Located in Worcestershire WR6 6PQ
What3words: ///requiring.paddocks.pure
10am-4.30pm Mon-Fri
We’re a small, dedicated team passionate about helping with your requests. While we’d love to be available all the time, we do take weekends and bank holidays off to recharge. Thank you for your patience—we’ll be here to assist you as soon as we’re back!
5 STAR SERVICE
Try out our 5 star service!
We take the pain out of buying footwear online with our over the phone fitting service to help you find your perfect boots!
We also offer free postage and free returns, if you are not completely satisfied you can post them back to us free of charge.
A different way of doing things
This family company believes that trust and loyalty are earned. That's why when you become our customer we do our very best to earn yours. We care about your experience, we want you to come back time and time again and we want you to feel part of our community. Because we definitely see you as the most important part of ours!
Subscribe to join the family:
WORCESTER SHOWROOM
We can't wait to meet you! Our showroom visitors get to take advantage of trying all our Bareback Footwear and one of our experts to guide you through the range. If you are visiting planning to get measured up for our bespoke riding footwear? Please call ahead to make sure our specialists have availability. See you soon :)